| Second Nature is a proud supporter of nonprofit environmental organizations and has contributed more than $2.5 million dollars to help preserve the world’s natural wonders and wildlife. Second Nature Software, Inc 8626 NW Lakeshore Avenue Vancouver, WA 98665 Please check this customer service section first! We spend a huge part of the day looking for new photography and artistic talent (which we love doing!) - and any time spent on questions that are already answered on the site ... well, we'd rather be looking for new talent for your viewing pleasure! We have made every effort to include all Customer Service questions that customers routinely have, and we hope that this web page will be valuable in answering your particular question. Check it out and you'll almost always find the answer you need.  Second Nature Downloads: Many customers had indicated a preference to download our screen saver Collections and not to receive physical products, which have a negative impact on our environment. Now the "My Collections" link in the blue column on our home page makes it easy for our customers to have convenient access to their purchased Collections. Second Nature appreciates your support in this decision to only have download Collections, and we thank you for making wise environmental choices. You can rest easy knowing that Second Nature products contain NO Spyware nor Adware, unlike most other screen savers out there. Never had them, and never will. Second Nature respects your privacy. Email Order Confirmation:When you place an order, you will receive an email from secondnature@mr.secondnature.com including directions and a link to your purchase. If you have mail blocking, be sure to add secondnature@mr.secondnature.com to your Address Book (AOL users) or "Safe List" (Hotmail and MSN users) or Address Book (Yahoo users) so that you can receive the email which contains the link to your purchase. * If you wish to contact Second Nature for customer service, please do not write to secondnature@mr.secondnature.com since it is an automatic sending email service and is unable to receive emails. Go to the Common Customer Questions instead for help. ?? Missing your weekly newsletter with info about new releases, what's on sale, and special coupons? More people have email blocking, and it might have accidentally been sent to your Junk Box. Follow the directions above for Email Order Confirmation, to be sure you receive your requested newsletter. Or your newsletter email may have bounced back a few times, and we automatically stopped sending it. Or you may have changed your email address and forgotten to let Second Nature know. Just email your name, old email address, and new email address, or simply your request to receive the newsletter to: Terry and she'll fix it so you can once again receive your newsletter. How to use a Gift Certificate you have been given Check to see if you are subscribed to our newsletter. Second Nature Software License Agreement For Technical Support, please Click Here
Second Nature Collections are Download Orders
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